"EVA" stands for Evergreen Airways, is a Taiwanese international airline based at Taoyuan International Airport near Taipei, Taiwan, operating passenger and dedicated cargo services to over 40 international destinations. It is a 5-star airline, rated by Skytrax. It is the second-largest Taiwanese airline. EVA Air is headquartered in Luzhu, Taiwan. The company slogan is "Sharing the World, Flying Together".
• It was founded in 1989; 32 years ago. The focus cities of Eva Air are Bangkok–Suvarnabhumi, Hong Kong, Kaohsiung, Taipei–SongShan.
Can I get a flight refund if I cancel my flight- Eva Air?
For the need and conditions of the customers, Eva Air provides you 24*7 Eva Air Cancellation policy. Eva Air provides more benefits and flexibility for the customers to their bookings or cancellation policy.
As per Eva Air's cancellation policy, passengers can cancel their flight within a day of the booking.
Eva Air provides a complete refund of your flight ticket booking that was made seven days or more before the departure date of your flight.
You can directly cancel your ticket via contact our helpline number- 1 (800) 695-1188
If the passenger wants to cancel the flight before few hours of the departure of the flight was booked not more than a week then you will have to pay the penalty that will depend on the fare rules of the Eva Air Refund Policy.
It will depend on where and how the ticket was purchased:
• If the ticket was purchased through a travel agency then you will need to make a request to the agency.
• If the ticket was purchased from our Sales Office, please contact that office.
• If the ticket was purchased on Eva Air.com or through our Reservation Center, please visit our website.
How much time does it take to process a refund?
It depends on the method of payment to buy the tickets:
• If the ticket was purchased using a credit card:
The refund will appear on one of the next two credit card statements after the refund is requested. The timing will depend on your credit card payment cycle.
• If the ticket was purchased using cash or a check:
The refund will be processed within 21 days after our customer care center receives the customer’s refund request.
For further information about the cancellation procedure, you can visit our official website or give us a call at 1-844-414-9223.
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